Three Engagements, Clearly Bounded
Each service is designed for a specific level of need. Fixed scope, written deliverables, transparent pricing in Malaysian Ringgit.
← Back to HomeHow We Approach Every Engagement
Reedgrove's advisory methodology begins with observation before recommendation. We take time to understand how a team's working week actually functions — not how the org chart suggests it should function — before producing any written output.
All three engagement types follow the same underlying discipline: we document what we observe, present that documentation to the client, and leave the decision-making in the hands of the leadership team. Our role is to provide a clear picture; acting on that picture is always the client's prerogative.
Hybrid Working Rhythm Note
A short engagement for Malaysian SMEs adjusting to hybrid or partly-remote teams. We sit with the leadership team, examine the calendar shape of a typical week, and produce a written rhythm note with neutral observations on meeting load, written communication patterns, and recurring touchpoints. The note is descriptive only — it records what we observe without instructing the team on what to change.
- One structured session with the leadership team
- Written rhythm note delivered within ten working days
- Covers meeting load, communication patterns, recurring touchpoints
- One round of written clarification included
- 1.Intake call to agree session timing and attendees
- 2.Leadership session: one to two hours, structured review of the working week
- 3.Internal review and writing of the rhythm note
- 4.Delivery and written clarification window
- 5.Final document handed to client
Remote Documentation Workshop
A three-week engagement helping a team move more of its working knowledge into clear written form. This is general organisational practice and writing education — not software implementation or knowledge-base setup. It includes a written documentation reference the team can use going forward, two facilitated workshops, and a closing review with the operations lead.
- Two facilitated workshops with the working team
- Written documentation reference delivered at close
- Closing review session with the operations lead
- Covers organisational writing habits and knowledge capture
- Week 1:Intake and Workshop One — current documentation habits and knowledge gaps
- Week 2:Workshop Two — writing practices, structure, and formats
- Week 3:Closing review with operations lead, final documentation reference delivered
Hybrid Operations Advisory Retainer
A nine-month retainer for established Malaysian firms with a mixed in-office and remote workforce. Cadence is monthly written reviews, fortnightly calls, and one in-person workshop per quarter in Kuala Lumpur. Topics covered are calendar shape, written documentation, and meeting design. The retainer is operational only — it does not address employment law or HR policy topics.
- Monthly written operational review
- Fortnightly advisory calls (up to one hour)
- Quarterly in-person workshop, Kuala Lumpur
- Covers calendar shape, documentation, meeting design
- Direct advisor access throughout nine months
Which Engagement Fits Your Needs?
A side-by-side view of what each engagement includes to help you identify the right starting point.
| Included | Rhythm Note RM 520 |
Documentation Workshop RM 2,200 |
Advisory Retainer RM 4,300/mo |
|---|---|---|---|
| Written deliverable | |||
| Facilitated workshops | 2 | Quarterly | |
| Ongoing monthly reviews | |||
| Fortnightly advisory calls | |||
| Documentation reference | |||
| Engagement duration | 2–3 weeks | 3 weeks | 9 months |
All engagements cover operational practice only. Employment law, HR policy, and performance management are outside scope for all three services.
Shared Standards Across All Services
Practices that apply to every Reedgrove engagement, regardless of type or duration.
Written Scope Agreement
Every engagement starts with a written scope document. Signed before work begins. Clear on what is and is not included.
Client Confidentiality
Information shared with Reedgrove is not referenced in other engagements and is held under a basic confidentiality arrangement included in the scope agreement.
Schedule Adherence
Sessions start and end on time. Where timelines shift, we communicate in writing and agree a revised schedule with the client before proceeding.
Internal Document Review
All written deliverables pass through a second review before client delivery. Checked for clarity, accuracy, and scope compliance.
Post-Engagement Feedback
A written feedback request is sent after every engagement. Responses are reviewed and inform how future work is structured.
Scope Boundary Communication
If a conversation moves into employment law or HR policy territory during a session, we say so clearly and can suggest appropriate referrals.
Pricing
Published prices in Malaysian Ringgit. No discovery fees, no variable billing.
- One leadership session
- Written rhythm note
- Clarification window
- 2–3 week delivery
- Two workshops
- Documentation reference
- Ops lead closing review
- Three-week programme
- Monthly written reviews
- Fortnightly calls
- Quarterly workshops (KL)
- Direct advisor access
Not Sure Which Service Fits?
Send us a brief note about your organisation and we will suggest a starting point — or explain why none of the three would currently add value for you.
Get in Touch